At pkk365, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains exactly what personal information pkk365 collects from Pakistani players, why we collect it, how we use it, who we share it with, and what rights you have over your own data.
pkk365 ("we", "us", "our") operates the online casino and sports betting platform accessible at pkk365.bet (the "Platform"). We are committed to protecting the privacy and personal data of every player who registers and plays on pkk365, including all our valued users across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, and beyond.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by pkk365. Please read this policy carefully before using the Platform. By registering an Account, making a deposit, or placing a wager on pkk365, you confirm that you have read and understood this Privacy Policy in full.
pkk365 acts as the data controller in respect of personal data collected through the Platform. If you have any questions about how we handle your data, please contact our support team — details are provided in Section 15 of this policy.
The following definitions apply throughout this Privacy Policy:
pkk365 collects personal data in the following categories, depending on how you interact with the Platform:
When you create a pkk365 Account, we collect: your full legal name, date of birth, email address, Pakistani mobile number, and residential address. This information is required to establish your Account and to verify that you meet the minimum age requirement of 21 years.
Before any real-money deposit or withdrawal is processed, pkk365 requires you to complete KYC verification. As part of this process, we may collect copies of:
We record full details of every financial transaction conducted through your pkk365 Account, including deposit amounts, withdrawal requests, PKR balances, payment method identifiers, and transaction timestamps. This data is retained for regulatory compliance and dispute resolution purposes.
pkk365 logs all wagering activity on your Account — including game sessions, bet amounts, win/loss outcomes, and session durations. This data is used to calculate RTP, identify potentially problematic gambling patterns, and satisfy responsible gaming obligations.
When you access the Platform, we automatically collect certain technical data including: your IP address, browser type and version, device type and operating system, screen resolution, referring URL, and session timestamps. This data helps us secure your Account and optimise Platform performance.
If you contact pkk365 customer support via live chat or email, we retain a record of that communication — including the content of your messages and any attachments — for quality assurance and dispute resolution purposes.
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Account sign-up |
| KYC Data | CNIC copy, proof of address | First deposit / withdrawal |
| Transaction Data | Deposit/withdrawal amounts, payment method | Every PKR transaction |
| Gaming Activity | Bet history, session logs | Every wager placed |
| Technical Data | IP address, device info, browser | Every Platform visit |
| Communication Data | Support chat logs, emails | Contact with support team |
pkk365 uses the personal data we collect for the following specific purposes:
pkk365 processes your personal data on the following legal bases, which vary depending on the specific processing activity:
pkk365 uses cookies and similar tracking technologies to operate core Platform functionality, remember your preferences, and understand how players interact with the site. The categories of cookies we use are as follows:
pkk365 shares your personal data only in the circumstances described below. We do not disclose your data to any party outside these defined categories without your explicit consent, except where required by law.
To facilitate PKR deposits and withdrawals, pkk365 shares the minimum necessary personal and transaction data with our payment processing partners, including the operators of JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integrations, as well as international card scheme processors for Visa and Mastercard transactions.
pkk365 uses specialist third-party identity verification bureaus to conduct KYC checks. Your identity documents and personal data are transmitted securely to these providers solely for the purpose of verifying your age and identity. These providers are contractually bound to process your data only for this specific purpose.
Certain casino games on the pkk365 Platform are provided by licensed third-party game studios. Limited session data — such as an anonymised player identifier and wager amounts — may be shared with these providers to enable game functionality and calculate RTP. No personally identifiable information beyond an Account reference is shared with game providers.
pkk365 may be required to disclose player data to relevant regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law or where a valid legal demand is received. In such circumstances, pkk365 will disclose only the minimum data required by the relevant legal obligation.
pkk365 takes the security of your PKR payment data with the utmost seriousness. All financial transactions on the Platform are protected by 256-bit SSL encryption during transit. Payment method details — including JazzCash account numbers, EasyPaisa wallet identifiers, and bank account information — are stored in encrypted form and are never displayed in full within the Platform interface after initial entry.
pkk365 does not store full card numbers or CVV codes on its own servers. Card transaction data is handled exclusively by our PCI-DSS compliant payment processing partners. pkk365 staff have no access to your full card details at any time.
In the event of a data security incident that is reasonably likely to result in a risk to your rights or freedoms, pkk365 will notify affected players as soon as is practicable and will cooperate fully with any regulatory investigation arising from such an incident.
pkk365 retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law and our international gaming licence obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of Account + 5 years post-closure | Gaming licence / AML obligation |
| KYC Documents | Duration of Account + 5 years post-closure | Regulatory requirement |
| Transaction Records | 7 years from transaction date | AML / financial regulations |
| Gaming Activity Logs | 5 years from session date | Responsible gaming / licence |
| Support Communications | 3 years from last interaction | Dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 3 years | Legal compliance |
Following the expiry of the applicable retention period, pkk365 will securely delete or anonymise your personal data so that it can no longer be linked to your identity.
As a pkk365 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team using the details provided in Section 15:
pkk365 enforces mandatory KYC age verification on every Account before any real-money activity is permitted. If pkk365 becomes aware that personal data has been collected from a person under the age of 21 — whether through a fraudulent registration or any other means — all data associated with that individual will be deleted immediately, the Account will be permanently closed, and any deposited funds will be returned to their source after due investigation.
If you are a parent or guardian and have reason to believe that a minor in your care has registered a pkk365 Account, please contact our support team immediately at so that we can take appropriate action without delay.
pkk365 operates under an international gaming licence. As a result, certain personal data may be transferred to and processed in jurisdictions outside Pakistan, including the jurisdiction in which pkk365's licence is held and the locations of our Third-Party Providers.
Wherever personal data is transferred internationally, pkk365 ensures that appropriate safeguards are in place to protect the security and confidentiality of that data. These safeguards may include contractual data processing agreements with Third-Party Providers that impose equivalent data protection standards to those observed by pkk365 itself.
The pkk365 Platform may contain references to third-party game providers and payment services that operate under their own privacy policies. pkk365 is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party provider whose services you access in connection with your use of pkk365.
pkk365 does not control the data practices of third-party game studios, payment processors, or KYC verification bureaus beyond the contractual obligations imposed in our data processing agreements with them.
pkk365 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — such as significant alterations to the categories of data we collect, the purposes for which we use it, or the parties with whom we share it — pkk365 will notify registered players via the email address associated with their Account at least seven (7) calendar days before the changes take effect.
Minor amendments — such as typographical corrections or clarifications that do not alter the substantive privacy rights of players — may be made without advance notice and will take effect immediately upon publication. The "Effective Date" at the top of this document will be updated to reflect the date of the most recent revision.
We encourage all pkk365 players to review this Privacy Policy periodically to remain informed about how their personal data is being protected. Continued use of the Platform following notification of any amendment shall constitute acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or the way pkk365 handles your personal data, please contact our dedicated support team through any of the following channels:
When submitting a privacy-related query, please include your registered Account username and a clear description of your request or concern so that our team can assist you as efficiently as possible.
Every Pakistani player on pkk365 deserves to know their personal data is handled with care. Here is exactly how we back that up in practice.
Every piece of data you send to pkk365 — from your CNIC copy to your JazzCash deposit details — is protected by bank-grade 256-bit SSL encryption in transit and at rest.
pkk365 has never sold, rented, or traded player data to advertisers or data brokers — and we never will. Your personal information exists solely to run your pkk365 Account.
Our mandatory 21+ age verification process protects every player in Pakistan from fraud and underage gambling alike. Your verified identity is stored securely, never shared without cause.
You have the right to access, correct, port, or request deletion of your personal data at any time. pkk365 responds to all verified data requests within 30 calendar days.
Card payment data on pkk365 is handled exclusively by PCI-DSS compliant processors. Full card numbers and CVV codes are never stored on pkk365 servers — ever.
In the unlikely event of a security incident affecting your personal data, pkk365 will notify you promptly and cooperate fully with all relevant regulatory investigations.
Your data is protected. Your payments are secure. All that's left is to join thousands of Pakistani players already enjoying slots, live dealer games, and cricket betting on pkk365.
🔞 21+ only. Please gamble responsibly. pkk365 operates under an International Gaming Licence.